Email Us 4123 Strandherd Dr, Ottawa, ON, K2J 6H8, Canada
Dealership hours of operation
Mon - Thu 9:00am - 8:00pm
Fri 9:00am - 6:00pm
Sat 9:00am - 5:00pm
Sun Closed
Dealership hours of operation
Mon - Fri 7:00am - 6:00pm
Sat 8:00am - 1:00pm
Sun Closed
Dealership hours of operation
Mon - Thu 7:00am - 7:00pm
Fri 7:00am - 6:00pm
Sat 8:00am - 1:00pm
Sun Closed
My Garage

Your Safety is Priority One – Myers Update on COVID-19

Your Safety is Priority One – Myers Update on COVID-19

Premier Doug Ford announced significant changes that will put Ottawa back into lockdown this week. The Myers Automotive Group remains an Essential Service and we will be maintaining our automotive dealerships operations for both Sales and Service, to ensure our community has access to the important transportation services they require. The one important change is that the province has mandated that both Sales and Service require an appointment. All our Myers locations will be accepting same day appointments for both Sales and Service during this lockdown period.

 

The well-being of our valued customers, our employees, and our community remain the primary concern to us. As you have experienced, we have already implemented many procedures to ensure safe interactions between our customers and our employees. For a complete listing of our services and processes during these unsettling times, please visit myers.ca.

 

Service...

 

Come on in, same day appointments are available. We are here to service any of your vital personal transportation needs and have introduced various options including a “contactless drop-off service” and even a complimentary “concierge vehicle pick-up and delivery”. During this crucial time, it is more important than ever to keep your vehicle running at its best so you can continue to go about your important daily tasks uninterrupted.

 

Sales...

 

Myers is here to help you move forward during this challenging time, whether your lease is ending soon or if you require a new or used vehicle for essential transportation. Our Showrooms remain open by appointment and we can arrange a same day appointment that is convenient for you. We have implemented “Safe Showroom Visits and Test Drives”. We are meeting or exceeding all Health Canada recommendations and protocols in the proper handling of vehicles that are “cleaned and sanitized” prior to delivery. Our on-line services are also available to help you BUY @ HOME, research your next vehicle, get quick trade-in appraisals, secure financing, and arrange for final delivery from the comfort of your home.

 

Customer Care...

 

During this time, we are committed to keeping our lines of communication open to inform you of our latest developments and do our part to keep you and our community safe and driving forward.

We recognize this is an unsettling time as the COVID-19 situation is rapidly changing and is now present within our own community. As such we are closely monitoring developments with respect to the spread of the virus, and our priority remains the safety of our employees, customers and our community. As a valued customer, we are committed to supporting all your automotive needs – during these uncertain times, and always…

 

We are here for you, we remain fully operational and are taking every necessary step to ensure you continue to receive the service you rely on in the safest manner possible.

At all Myers locations, we have taken enhanced measures to stay resilient.

 

Additional Hygiene and Enhanced Cleaning Procedures

  • Additional sanitizers and sanitizing stations have been made available throughout the dealership.
  • All service personnel will wear rubber gloves when working on vehicle interiors
  • All vehicles will be wiped down and sanitized after each test drive and/or after showroom presentations.
  • All service vehicles will be wiped down and sanitized before being returned to our customers.
  • All touch points such as door handles, restroom doors, rails, showroom doors, tables, all in-dealership surfaces and employee desks are being regularly wiped and sanitized.

In-Dealership Signage and Access

  • In order to better control, maintain and erect signage, add easily identified sanitizers, we are limiting accesses to our dealerships’ main entrances.

Maintaining appropriate social distancing

  • No physical contact, 6 foot rule, limits interaction.

Facilitating Employee Absence

·        We are instructing employees to stay home and see a doctor if they have the following symptoms: fever, cough, difficulty breathing, diarrhea, and/or symptoms associated with the common cold. Myers will require an employee to be removed from the workplace if they have knowingly been exposed.

Personal Travel

·        While this is a personal matter we have suggested to all employees to carefully review all personal travel plans and weigh the risks and benefits of travel at this time.

Stay Healthy

·        Like all viruses, the best way to combat it is to keep your immune system primed. Get proper sleep – 8 hours of sleep per night, maintain a healthy and balanced diet and regular exercise.

We look forward to serving you in the manner that you choose, and will continue to deliver the highest quality service, while keeping your safety as priority one…after all We’re Family.

 
* Some restrictions apply.